Process Communication Model

It is my absolute pleasure to recommend Paul Olteanu for his exceptional delivery of the Process Communication Model course to our middle management and top management team at Zentiva. Paul's mastery in PCM and his ability to tailor the course content to our specific needs was beyond impressive.

Busaga Melania National Sales Manager @ Zentiva

One says that a memorable experience emerges out of the way people feel, and not exclusively based on what they obtain or achieve.

During my PCM experience with Paul, I achieved a great deal of understanding about my own style of communication, my needs and my values. I also got to understand that a more subtle objective Paul helped me to achieve is to increase the level of tolerance between people during interactions.

Besides these, what Paul is really great at is the way he warmly, but firmly accompanies you in a self-discovery experience. He’s always making sure he’s there without nurturing dependency; he’s chosing the words in an full-explanatory manner without killing the privilege of having further personal insights.

In a world of shelves and boxes, I’d say Paul is the type of consultant that comes out through his humanistic skills: he listens, he listens a bit more and then he keeps on listening while posing questions to advance the analysis of a certain development need. And then his helpful side come on the stage making things right when it comes to allowing people to maximize their potential.

Florin Iordackioiu Head of Culture and Organizational Development @ Orange

I have worked with Paul for various client groups: top&mid-management, as well as specialists, and the feedback has always been outstanding. Paul has a wealth of knowledge, a profound way of diving into the audience's needs and interests and a coaching attitude. He understands, integrates and builds on the wider implications in culture and business strategy, and works with the client to fulfill the objectives. The impact that he has on the audience is long lasting, as he manages to trigger an a-ha moment which leads to behavior change. Looking forward to experiencing more great work from Paul in the future!

Catalina Profiriu Head of Human Relations - Romania @ Viatris