Process Communication Model

Paul is an enthusiastic professional with great passion for people and for assisting them with his expertise. I interacted with Paul during the PCM training and I was extremely pleased with the way he delivered the session and the way he managed to bring value to all the participants and keep us connected. I find the model and Paul’s approach very applicable to the business context by enriching relationships within any organization. Also, Paul is experienced on Personal Branding and our interaction as well as with other senior leaders from our organization on this topic has been insightful and useful for us. I highly appreciate the quality of his coaching and customized advice.

Alina Timar People & Organization Director @ Mars

Paul Olteanu is one of OTP Bank Romania partners in learning activity, who trained our Directors and Managers in Neuroscience of Communication, one of the most revealing topics on how the communication in the workplace can be improved. I share with Paul this high interest in neurosciences and the belief that a better understanding of how the brain works leads to a better self management in communicating and collaborating with the others. What differentiates Paul as a trainer is his outstanding ability to blend hard facts and pieces of scientific information into an enthusiastic, optimistic and joyful manner of delivering the course.

At a personal level, I had the privilege to be accompanied by him as a coach in public speaking. in preparing my speech for a conference. The way he challenged me during this partnership, the warm support he offered, the knowledge I got in conversations and the connection he is able to develop with his clients, led me to feel better prepared than ever.

Only a direct experience with him as a trainer or coach can give you the true dimension of how Paul enables transformation in people and organizations. I highly recommend to offer yourself the chance to work with him for getting a solid and gentle improvement process, thus guiding you to better results and greater satisfaction, regardless the purpose you might be pursuing.

Diana Mișa Team Performance & Effectiveness | Collective Wisdom | Personal Mastery

One says that a memorable experience emerges out of the way people feel, and not exclusively based on what they obtain or achieve.

During my PCM experience with Paul, I achieved a great deal of understanding about my own style of communication, my needs and my values. I also got to understand that a more subtle objective Paul helped me to achieve is to increase the level of tolerance between people during interactions.

Besides these, what Paul is really great at is the way he warmly, but firmly accompanies you in a self-discovery experience. He’s always making sure he’s there without nurturing dependency; he’s chosing the words in an full-explanatory manner without killing the privilege of having further personal insights.

In a world of shelves and boxes, I’d say Paul is the type of consultant that comes out through his humanistic skills: he listens, he listens a bit more and then he keeps on listening while posing questions to advance the analysis of a certain development need. And then his helpful side come on the stage making things right when it comes to allowing people to maximize their potential.

Florin Iordackioiu Head of Culture and Organizational Development @ Orange

I have worked with Paul for various client groups: top&mid-management, as well as specialists, and the feedback has always been outstanding. Paul has a wealth of knowledge, a profound way of diving into the audience's needs and interests and a coaching attitude. He understands, integrates and builds on the wider implications in culture and business strategy, and works with the client to fulfill the objectives. The impact that he has on the audience is long lasting, as he manages to trigger an a-ha moment which leads to behavior change. Looking forward to experiencing more great work from Paul in the future!

Catalina Profiriu Head of Human Relations - Romania @ Viatris

Paul is an accomplished speaker and an excelent trainer. He is dynamic, bright and a go getter. He has become a shareholder and the Sales Manager for my company managing the Process Communication Model in Romania.

John Parr (MSc) Certifying Coaches & Trainers with Emotional Assertiveness

Together with National Sales Managers and Regional Sales Manager across Coca Cola Hellenic Romania I had the privilege to attend Paul’s PCM training.

We were 18 people counting in average more than 10 years of experience each, in Coke, participated in numerous training sessions throughout our careers, but none have had the profound impact that Pauls’ PCM did in these 3 full days spent together.

What truly amazed us was his talent for delivering mind-blowing training with a lasting impact. He has a unique gift for breaking down intricate concepts and presenting them in such a clear and compelling manner that it's impossible not to be captivated. His dedication to ensuring that every participant fully grasps the material is truly admirable.

The way Paul is delivering this program is outstanding, it’s a full experience, it’s not only a training program, his warmth and kindness made us feel like we've known him for a lifetime. His genuine enthusiasm for sharing knowledge created an atmosphere of excitement and engagement that was felt in full throughout the session.

The even better thing about PCM with Paul was that once you get it you never forget it, you cannot stop from using the model every day.

Thank you, Paul, for sharing your expertise and making a difference in the lives of those you teach.
I am honored to have had the opportunity to learn from someone as talented and inspiring as you.

Ramona Brotnei Commercial Capability Manager @ Coca-Cola Hellenic Bottling Company