Masterclass

Masterclass Bazele comunicării flexibile

În cadrul acestui masterclass online, participanții vor porni într-o călătorie de auto-explorare menită să le rafineze inteligența emoțională.

Egograma profil individual personalizat, pentru fiecare participant
3 stări care definesc relația cu autoritatea: Ghidul, Analistul, Copilul
Online formatul masterclass-ului

Despre masterclass

Ce este Masterclass Bazele comunicării flexibile?

Participanții vor dobândi capacitatea de auto-reflexie necesară pentru a-și recunoaște propriile „stări ale eului” în timp real, învățând să identifice mecanismele interioare care le guvernează reacțiile.

Mai mult decât un simplu exercițiu teoretic, cursul oferă instrumente practice prin care angajații pot alege în mod conștient cel mai eficient stil de comunicare, adaptându-se cu agilitate oricărei situații de business, de la negocieri complexe până la gestionarea feedback-ului în echipă.

Beneficii

Ce vei descoperi

Claritate, profesionalism și adaptabilitate în comunicare, pornind de la recunoașterea propriilor stări interioare.

Beneficii

  • Claritate: Ajută la evitarea conflictelor inutile cauzate de reacții impulsive (starea de „Puști” sau „Ghid” critic).
  • Profesionalism: Încurajează adoptarea stării de „Analist”, cea mai potrivită pentru rezolvarea problemelor în mediul profesional.
  • Adaptabilitate: Oferă control asupra modului în care mesajul este perceput de interlocutor.

Ce vei mai descoperi

  • De ce realitatea este profund dependentă de percepția individuală asupra stimulilor externi
  • Cât de sensibil ești la fiecare dintre cele 5 butoane emoționale universale (test gratuit)
  • Cum dezvolți abilități de comunicare constructivă și cum să faci să nu mai trăiești deturnări emoționale la fel de des
  • Modelul comunicării non-violente și multiplele beneficii ale acestuia

Tematică

Tematica masterclass-ului

De la profilul individual la cele trei stări ale eului și la punctele forte care ghidează transformarea.

  • EGOGRAMA – Profil individual: Fiecare participant va completa chestionarul și va primi un profil personalizat.
  • Cele 3 stări: Care definesc relația cu autoritatea: „Ghidul” / „Analistul” / „Copilul”
  • Scara Descendentă: Comportamente – Emoții – Gânduri
  • Scara Ascendentă: Puncte forte personale, un ghid pentru transformare.

Din curs

Câteva slide-uri din curs

Rezumat

Rezumatul masterclass-ului

Bazele comunicării flexibile este o călătorie de auto-explorare care rafinează inteligența emoțională: participanții își recunosc stările eului în timp real și aleg conștient cel mai eficient stil de comunicare pentru orice situație de business.

Dacă ești interesat să participi la o ediție deschisă a masterclass-ului Bazele comunicării flexibile sau dacă vrei să îl organizezi în cadrul organizației în care lucrezi, te invităm să ne scrii la programe@mindarchitect.ro.

Pentru echipe

Organizează un curs pentru echipa ta

Pentru solicitări de colaborare cu echipa Mind Architect, te rugăm să ne lași un mesaj în formularul de contact, iar unul dintre colegii noștri va reveni în cel mai scurt timp posibil.

Dacă preferați, ne putem auzi și la telefon, la 0724238492.

Impact

Feedback și recomandări

Saying that Paul is one of the best trainers I know, would be an understatement. Paul is a full-fledged professional, with enough knowledge about the human mind and its workings in order to mold it into what becomes transformational training. I've had the opportunity to work with Paul both during a PCM training for my team and within a transformational coaching learning context. I have been profoundly impressed by Paul's eagerness to find himself, by his humanity and his interest in people. The PCM introduction he did for myself and my team has left a mark on the way we see ourselves as individuals and also as a team and I believe this should become a norm in all companies that have as main aim people motivation and development. I am happy to know Paul and I am an advocate of both himself and his delivery PCM model inside and outside companies.

Cristiana Lupu Vice President I Digital Renewals Center @ Oracle I ICF Coach, ACC

Paul is an accomplished speaker and an excelent trainer. He is dynamic, bright and a go getter. He has become a shareholder and the Sales Manager for my company managing the Process Communication Model in Romania.

John Parr (MSc) Certifying Coaches & Trainers with Emotional Assertiveness

Together with National Sales Managers and Regional Sales Manager across Coca Cola Hellenic Romania I had the privilege to attend Paul’s PCM training.

We were 18 people counting in average more than 10 years of experience each, in Coke, participated in numerous training sessions throughout our careers, but none have had the profound impact that Pauls’ PCM did in these 3 full days spent together.

What truly amazed us was his talent for delivering mind-blowing training with a lasting impact. He has a unique gift for breaking down intricate concepts and presenting them in such a clear and compelling manner that it's impossible not to be captivated. His dedication to ensuring that every participant fully grasps the material is truly admirable.

The way Paul is delivering this program is outstanding, it’s a full experience, it’s not only a training program, his warmth and kindness made us feel like we've known him for a lifetime. His genuine enthusiasm for sharing knowledge created an atmosphere of excitement and engagement that was felt in full throughout the session.

The even better thing about PCM with Paul was that once you get it you never forget it, you cannot stop from using the model every day.

Thank you, Paul, for sharing your expertise and making a difference in the lives of those you teach.
I am honored to have had the opportunity to learn from someone as talented and inspiring as you.

Ramona Brotnei Commercial Capability Manager @ Coca-Cola Hellenic Bottling Company

It is my absolute pleasure to recommend Paul Olteanu for his exceptional delivery of the Process Communication Model course to our middle management and top management team at Zentiva. Paul's mastery in PCM and his ability to tailor the course content to our specific needs was beyond impressive.

Busaga Melania National Sales Manager @ Zentiva

I had the opportunity to attend Paul's training courses on the subjects of PCM and the neuroscience of communication. I must admit that these were the most interesting, interactive and enjoyable training sessions I've ever attended, and the reasons why are quite simple: Paul's work is a reflection of his passion for the subjects as well as for his genuine desire to help other people understand themselves and grow.

It was pure delight to have Paul as a trainer, since he is very intelligent and well-educated, an excellent communicator and an engaging educator. I strongly recommend Paul to any individual who wants to understand how communication and behavior are interconnected and how you can change your mind-set and create better relationships with friends, family and colleagues, and to any organization who wants to have a healthy and thriving culture.

Vlad Catanescu Experienced corporate finance & risk management professional @ Banking and financial services

Paul Olteanu is one of OTP Bank Romania partners in learning activity, who trained our Directors and Managers in Neuroscience of Communication, one of the most revealing topics on how the communication in the workplace can be improved. I share with Paul this high interest in neurosciences and the belief that a better understanding of how the brain works leads to a better self management in communicating and collaborating with the others. What differentiates Paul as a trainer is his outstanding ability to blend hard facts and pieces of scientific information into an enthusiastic, optimistic and joyful manner of delivering the course.

At a personal level, I had the privilege to be accompanied by him as a coach in public speaking. in preparing my speech for a conference. The way he challenged me during this partnership, the warm support he offered, the knowledge I got in conversations and the connection he is able to develop with his clients, led me to feel better prepared than ever.

Only a direct experience with him as a trainer or coach can give you the true dimension of how Paul enables transformation in people and organizations. I highly recommend to offer yourself the chance to work with him for getting a solid and gentle improvement process, thus guiding you to better results and greater satisfaction, regardless the purpose you might be pursuing.

Diana Mișa Team Performance & Effectiveness | Collective Wisdom | Personal Mastery

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